Mac OS X Users

You have the ability to access your hosted RDP session from a Mac OS X. To access the RDP environment from a Mac OS X, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

Please note: If this is your first time logging into the RDP environment and you have not yet created your own password, you will need to do so prior to proceeding with the set up instructions below. You will not be able to successfully log into your RDP session until you have created your own password. Click here for instructions.
  1. Download the Microsoft Remote Desktop app from the Mac App Store.
  2. Download Link

  3. Once downloaded and installed, click and open the Microsoft Remote Desktop app.
  4. Microsoft Remote Desktop

  5. You will see the following screen. Click Remote Resources.
  6. Remote Resources

  7. Fill in the URL (https://hosted.accountek.com/rdweb/feed/webfeed.aspx), Username and Password fields with the appropriate information. Then, click Refresh.
  8. Remote Resource Information

  9. After clicking Refresh, the application(s)/remote desktop available to you will appear in the Remote Resources window (as shown below).
  10. App list

You have now successfully set up access to your RDP environment on your Mac.
How to Sign In:
  1. Download the Microsoft Remote Desktop app from the Mac App Store.
  2. Download Link

  3. Once downloaded and installed, click and open the Microsoft Remote Desktop app.
  4. Microsoft Remote Desktop

  5. You will see the following screen. Click Remote Resources.
  6. Remote Resources

  7. Fill in the URL (https://hosted.accountek.com/rdweb/feed/webfeed.aspx), Username and Password fields with the appropriate information. Then, click Refresh.
  8. Remote Resource Information

  9. After clicking Refresh, the application(s) available to you will appear in the Remote Resources window (as shown below).
  10. Remote Application

You have now successfully set up access to your RDP environment on your Mac.
How to Sign In:
  1. Download the Microsoft Remote Desktop app from the Mac App Store.
  2. Download Link

  3. Once downloaded and installed, click and open the Microsoft Remote Desktop app.
  4. Microsoft Remote Desktop

  5. You will see the following screen. Click on the "gear" icon and then Preferences.
  6. Preferences

  7. On the Preferences window click on General and then click Choose Folder from the dropdown under "If folder redirection...".
  8. Preferences 2

  9. Use Shift + Command + H to select the users Home Folder or select the Home Folder from the Dropdown and click Choose.
  10. Preferences 2

  11. On the Preferences window click on User Accounts and then click on the + sign to access the Add User Account pop-up.
  12. Preferences 2

  13. Fill in your User Name and Password in the Add User Account pop-up and click Save.
  14. Preferences 2

  15. Close the Preferences window to return to the main screen.
  16. Click on the + sign to add a new Remote Resources.
  17. Preferences 2

  18. Fill in provided URL (https://hosted.accountek.com/rdweb/feed/webfeed.aspx). Click "Find Feed".
  19. Preferences 2

  20. Select your account and click "Add Feed".
  21. Preferences 2

  22. Double click on your new Remote Resource to log into the hosted environemnt.
  23. Preferences 2

You have now successfully set up access to your RDP environment on your Mac.
How to Sign In: